Questions about tours on Phu Quoc
Routes, travel conditions, food and booking. Choose a section — here you will find answers to frequently asked questions from guests.
Island boat tour
Which islands are included in the itinerary?
The route runs through Phu Quoc’s southern islands: Hòn Rơi, Hon Thom, Hon Vang, Hon Xuong, Gam Ghi, May Rutt 1 and Hon Kho. Some islands are viewed from the water. Snorkelling takes place at Gam Ghi reef, and we land on May Rutt 1 for beach relaxation. Landing depends on the weather, pier capacity and group composition.
How is a boat trip different from a speedboat ride?
The two-deck boat offers more space for relaxation, fishing, and preparing for snorkeling. There is a toilet, a fresh water shower, and sun loungers on board. The speedboat is suitable for a small group that needs a separate trip with a captain.
How much is the tour and what is included in the price?
Adults and children aged 11 and over — from 1 700 000 VND / 65 USD. Children aged 5–10 — 1 050 000 VND / 40 USD. Children aged 0–4 — free. Includes return transfers from the agreed pickup point, masks and snorkels, fishing tackle, cooking your catch, lunch, Russian- and English-speaking assistance and landing on May Rutt 1. Additional island services are paid separately.
How does the day go and where does the ship depart from?
Meeting at the port at 08:30; departure to sea at 09:00. Fishing at 10:15; transfer to Gam Ghi at 11:15; snorkeling and lunch at 11:45. At 13:00 we head to May Rutt; from 13:25 we rest on the beach. At 14:25 we start the return journey; at 16:30 we return to the port; at 16:40 a return transfer is scheduled. The port of An Thoi or Nam Du is chosen based on the weather and the capacity of the berths.
What is served for lunch and what drinks are included?
The menu includes shrimp with spices, spring rolls with beef, rice with vegetables, Vietnamese omelet, soup with chicken and beef stock, tofu, and vegetables with garlic and fruit. The team also prepares catch of the day. Each guest is provided with one cold drink of their choice: beer or Coca-Cola. For a group of five guests, we provide 0.7 liters of rum and 1.5 liters of Coca-Cola.
What expenses on the island are paid separately?
Hydrocycles, banana boats, tubing, SUP, paragliding, drone filming, bars and restaurants, paid photo zones, a cold shower on the island, hammock and sunbed rental. Prices depend on the chosen services.
Is it possible to order a separate ship?
Yes. The cost of an individual tour for a company of 1–5 guests is 14,250,000 VND, for 6–10 guests — 22,500,000 VND. Starting from the 11th guest, the surcharge is 1,200,000 VND per person. This is the cost for your company. Program changes are agreed upon with the administrator.
Deep-sea fishing
Where and how is fishing conducted?
We fish from the outer part of the southern archipelago, 15–20 km from the coast, in areas with depths of up to 50 m. We use sea rods with reels and hook fishing gear with a bait and natural bait – squid. The fishing takes place from a stationary vessel. Trolling, nets, and underwater hunting are not included in the program.
Is it possible to participate without experience?
Yes. The team prepares the tackle, applies the bait, helps them learn how to cast and choose the working depth, explains how to retrieve the fish and helps lift the fish onto the boat. If necessary, they replace the tackle or rod.
What fish are found and when is the best time to go?
Barracuda, cobia, grouper, mackerel, tuna, and other marine fish are possible catches. The best period, according to the team’s experience, is from December to May. Specific species, size, and quantity of fish are not guaranteed.
What determines the cost of fishing?
The price is per person and depends on the size of the group: 2 guests — 4,700,000 VND / 180 USD; 3 — 3,800,000 VND / 145; 4 — 3,150,000 VND / 120; 5 — 3,000,000 VND / 115; 6 — 2,900,000 VND / 110; 7 — 2,600,000 VND / 100; 8 — 2,400,000 VND / 95; 9 — 2,250,000 VND / 90; 10 — 2,200,000 VND / 85; 11–15 — 2,100,000 VND / 80. Children up to 5 years old are included free of charge, from 6 years — at the general rate.
What is included in the price?
Transfer, sea rods with reels, fishing line, hooks, weights for different water conditions, treble hooks, spare tackle and fishing rods, live squid for bait, lunch and preparation of the catch, accompanied in Russian and English. The menu also includes rice with vegetables, omelet, soup, tofu, greens and fruit. For five guests — 0.7 l of rum and 1.5 l of Coca-Cola; one beer or Coca-Cola of choice for each guest.
How long is the trip and is it possible to pick up the fish?
Departure at sea is at 06:00, return to port is around 14:30. The ports of An Thoi or Nam Du are used. Part of the catch can be taken with you; the team prepares the fish on board.
Is it possible to go alone or to book an individual fishing trip?
The minimum for a tour is the payment for two participants. One guest can travel by paying for two places. For an individual group, the surcharge is 30 USD per person, in addition to the usual rate for the corresponding group size. A comfortable group is up to 15 people; larger numbers are arranged separately. Guides who are not involved in fishing pay the usual rate.
Starfish Beach
How to get to the beach and what is included in the trip?
The price of 1,200,000 VND / 45 USD per guest includes car transfer, breakfast before boarding the boat, and the boat transfer back and forth. There is no separate children's fare. The boat departs from the Rạch Vẹm area: Tổ 2, ấp, Rạch Vẹm, Phú Quốc, An Giang 920000, Vietnam.
What food is included?
Guests are served breakfast before the boat transfer: fried rice or noodles with vegetables and seafood. Further meals, drinks, and services on the beach are paid for separately. A separate lunch on the beach is not included in this program.
What time does the rest period start and end?
The transfer picks up guests from hotels; the arrival time in the beach area is at 10:00. The return departure from the beach is at 15:00. The meeting and return time to the hotel depend on its location. Breakfast and the boat transfer must be taken into account in the total travel time.
Is it possible to touch the sea stars for a photo?
No. Sea stars should not be picked up, removed from the water, moved, or touched for photography. This also applies to underwater touches. Observe and photograph them in their natural environment, without stepping on them or disturbing the animals.
Is the beach suitable for children and what facilities are there?
There are no age restrictions imposed by the organizers. During the boat crossing, children's life jackets are available. There are lifeguards on the beach, with a restroom and a fresh shower available. When approaching the boat or the beach, it may be necessary to wade through shallow water, approximately up to the waist for adults; the actual depth depends on the conditions. Parents are constantly watching over the children.
Is it possible to organize a separate trip for your company?
Yes, we negotiate the program and the cost with the administrator. One transfer vehicle can accommodate approximately 15–18 people depending on the model. The food, time, and other details need to be discussed in advance.
Daytime yacht tour
What is included in the day yacht tour program?
Daytime yacht cruise
8:00 Arrival at Union Marina, registration and boarding the catamaran
8:30 Departure to sea
9:00 Water activities. Tubing and your first exciting experiences
9:10 Views of Bai Sao Beach
9:25 Views of Bai Khem Lagoon
10:30 Snorkelling and water activities: trimaran rides, paddleboarding and fishing.
11:00 Gam Gi: landing on a protected island, one of the archipelago’s most Instagram-worthy locations
12:00 Lunch on board and relaxation on the catamaran
12:15 Departure from the island.
13:30 Return to Union Marina, completing the sea journey
13:45 Boarding the transfer back to the hotel.
How much does participation cost and are there children's tickets available?
Adults and children over 12 years old — VND 2,250,000 / USD 85. Children aged 3–11 years old — VND 1,125,000 / USD 43. Children under 3 years old — free, under the supervision of parents; no separate meal provided for them.
What time does the service start and where is the marina located?
Arrival at Union Marina — 08:00, registration and boarding the catamaran. Departure to sea — 08:30, return to the port — 13:30, boarding the hotel transfer — 13:45. Address: tổ 11 Ấp Suối Lớn, Phú Quốc, An Giang 92516, Vietnam.
What food and equipment are included?
Includes transportation, lunch, masks and snorkel gear, SUP, and the opportunity to fish. The menu includes sea bass, tiger prawns, chicken wings, rice with vegetables, squid in ink, spring rolls, vegetables, egg salad, and fruit. Before boarding the boat, a welcome alcoholic cocktail of 200–250 ml is served in the marina. The steak and additional menu items are charged separately.
How many guests are on board and is it possible to choose a separate deck?
The usual capacity is 35 guests; the maximum is 45. The catamaran has a toilet, a cold shower, and children's life jackets and masks. A separate VIP deck on the third level is only available for payment at the marina if space permits; it cannot be pre-paid as part of a group tour.
Is it possible to rent the entire catamaran?
Yes. Daily individual rental costs 95,000,000 VND / 3,600 USD for companies with up to 45 guests. This includes the team, lunch, and standard free activities. The itinerary is in accordance with the group program. Special requests and the design of the celebration are discussed separately.
Sunset yacht tour
What is included in the evening program?
Sunset cruise
14:45 Arrival at Union Marina, registration and boarding the catamaran
15:00 Departure to sea
15:15 Water activities. Tubing and your first exciting experiences
15:40 Views of Bai Sao Beach on a scenic sea cruise
15:50 Bai Khem Bay: continuing the journey along the picturesque coast
16:45 Gam Gi: landing on the island. SUP, an island walk and sunset at one of the archipelago’s most beautiful spots.
18:30 Dinner, drinks and relaxation on board
18:50 Continuing the sea cruise.
19:45 Fireworks at Sun World, a spectacular highlight of our programme
21:45 Return to Union Marina. End of the sea journey
21:55 Boarding the transfer back to the hotel.
Where do people watch the show and is the sunset always visible?
The catamaran is positioned opposite Kiss Bridge. The fireworks show runs approximately from 19:45 to 20:10, and the show is open all year round. Visibility at sunset depends on the cloud cover. If the schedule changes or the show is cancelled, the further program is agreed upon with the guests.
How much does an evening yacht tour cost?
Adults and children over 12 years old — VND 2,400,000 / USD 90. Children aged 3–11 years old — VND 1,200,000 / USD 45. Children under 3 years old — free, under the supervision of parents, without a separate meal portion.
What is served for dinner and what drinks are included?
Dinner includes sea bass, shrimp, chicken wings, rice with vegetables, calamari, spring rolls, vegetables, salad, and fruit. Before boarding the ship at the marina, one welcome alcoholic cocktail of 200–250 ml is served. On board, one bottle of 0.5 l of water per guest is provided. Additional dishes and drinks are charged separately.
Where is the landing taking place and is the program suitable for children?
The drop-off is organized through a briefing center at the address: Tổ 11 Ấp Suối Lớn, Phú Quốc, An Giang 92516, Vietnam. Children can participate from birth under the constant supervision of their parents. There are children's life jackets and masks on board; please take into account the later return time. The arrival time at the hotel depends on the return transfer.
Is it possible to book an evening catamaran tour just for your own company?
Yes. Private rental — VND 100,000,000 / USD 3,800 for companies with up to 45 guests. Includes team, food, and standard free activities; the route is standard. Decoration, celebration, and additional requests are coordinated with the administrator.
VIP tour and fishing on a boat
Is this a separate boat or places in a shared group?
The Yamaha boat is provided only to your company with a captain. The sea trip is designed for a maximum of 6 guests, and fishing for a maximum of 4 guests.
How much does a boat cost?
Sea cruise for a group of up to 4 guests — 13,250,000 VND / 500 USD. For the fifth and sixth guests — an additional fee of 1,300,000 VND / 50 USD. Fishing for a group of up to 4 guests — 16,000,000 VND / 620 USD. The price is for a boat for your group.
How long is the trip and is it possible to change the route?
Three UNION options are available: a morning Yamaha speedboat trip — departure at 08:30, duration 6 hours; a sunset trip — departure at 15:00, duration 6 hours; VIP fishing — departure at 05:30, duration 7 hours 30 minutes. All times are local. Confirm the meeting point and time, detailed route, included services and return arrangements before booking your chosen option. Programme changes are agreed in advance.
Do food, drinks, and equipment are included?
Ready-made lunch and drinks are not included. You can bring your own food and drinks; there is a grill on board for cooking food or catching fish. There is no trial fee. Rods, reels, line, hooks, bait, and tackle are provided for fishing. The captain provides instruction and assistance upon request, but does not accompany the fishing process continuously.
What amenities are available and in what language does the captain speak?
There is a toilet and an indoor area with seating, but no freshwater shower. Life jackets are available, including for children. The captain speaks Vietnamese or Russian; a separate English-speaking guide is not included. The boat is not adapted to accommodate guests with limited mobility.
What happens in bad weather?
The trip may be cancelled due to sea agitation, strong wind gusts, or a storm warning. The possibility of departure is determined by actual conditions. The procedure for handling a reduced tour is agreed upon individually with the guests.
Booking, payment and cancellation
How to book a tour or get advice?
Choose a tour on the website or contact the administrator via WhatsApp: +84 38 5823 141. Please provide the date, number of adults and children, age of children, and place of residence. Individual routes and special requests are subject to confirmation before booking.
What deposit is required for «5 Islands» and StarFish?
You can pay 50% or the full amount. If you pay in part, the remaining amount is paid the day before or on the day of the tour according to the booking conditions.
What deposit is required for deep-sea fishing?
Fixed prepayment is 2,100,000 VND / 80 USD. It is included in the total cost. The final price per person depends on the size of the group.
When should yacht tours be paid for?
If the tour is 8 days or more, an initial deposit of 50% is paid. The remaining amount must be paid no later than 7 days before the tour. For bookings of 7 days or less, 100% is paid immediately. For example, if the booking is for 8 days, the remaining 50% must be paid the next day.
How is the deposit for deep-sea fishing refunded?
If you cancel at least 72 hours in advance, the entire prepayment is refunded — 80 USD. From 48 to less than 72 hours — 40 USD. Less than 48 hours in advance, the prepayment is not refunded.
What are the cancellation terms for «5 Islands» and StarFish?
For 72 hours and more, the entire amount paid is refunded. From 48 to less than 72 hours, if the full payment is made, 50%% of the tour price is refunded; if prepayment is made, there is no refund. If it is less than 48 hours and you do not show up, no refund is provided.
What are the cancellation conditions for yacht tours?
According to the published terms: full refund for stays of 72 hours or more; refund of 50% for stays from 48 to less than 72 hours; no refund for stays of less than 48 hours. Individual rental terms and any special arrangements must be specified when booking.
What happens if the organizer cancels the tour?
It is proposed to postpone the trip to another date. If the new date is not suitable, a refund of the payment is provided. The conditions for changing an already started trip are agreed upon separately, taking into account the situation.
Transfer and preparation for the trip
How to find out the exact time and place of the gathering?
The meeting point depends on the tour and the area of residence. For the «5 Islands» and fishing trips, agreed pick-up points are used; StarFish provides a transfer from the hotel. The exact time for each point is still being finalized—please confirm with the administrator. For self-pickup, please confirm the port or marina in advance.
Is it possible to travel with small children?
The minimum age for participation on the part of the organizer is not limited. Parents or accompanying adults are constantly watching over the children on the boat, in the water, and on the shore. The child fares vary by tour; for the youngest children, please specify in advance the appropriate size of the vest and the food.
Is there any personal support in the water?
No. Life jackets and buoys are provided on ships and catamarans; on a pleasure boat, you can use the buoy attached to the safety line. The crew is on board and is available to assist in emergencies. Individual water support or a swimming instructor are not included in the price and are not provided as standard.
What to take with you?
Bath accessories, towel, headwear, sunscreen, sunglasses, and shoes with non-slip soles. For the phone — a charging device or external battery. For additional services and purchases, we recommend VND cash.
Is it possible to bring your own food and drinks?
On a pleasure boat, deep-sea fishing and VIP-catamaran tours do not require cork fees. On day and evening catamaran tours, the fee for brought alcohol is 250,000 VND per bottle of any size. If the bottle is purchased at the briefing center on the marina, the fee is 100,000 VND per bottle.
Are tours available year-round?
Trips are organized all year round under suitable weather conditions and permitted sea conditions. Weather can affect stops and the possibility of conducting the trip. The most favorable period for deep-water fishing is considered to be December–May.
Is it possible to organize a celebration or a special program?
Yes, for all tours, you can discuss the birthday, arrangements, and other wishes. The service composition, cost, and availability of the service are agreed upon in advance with the administrator.
What is OK Diving Tour and who is it suitable for?
OK Diving Tour is a day exploring the underwater world of Phu Quoc’s southern islands. Programmes are available for first-time divers, beginners and certified divers. Instructors accompany guests in Russian and English.
Which programmes and prices are available?
For beginners: 2 dives, ages 10 and over, depths up to 12 metres depending on age, training and programme restrictions — 3.250.000 VND. TD introductory dive for adults and children aged 8 and over — 3.000.000 VND. Fun Dive for certified divers: 2 dives, groups of 1–4 people — 3.000.000 VND. A private guide can be requested in advance.
Can beginners and children take part?
Yes. Before the dive, the instructor explains the equipment, breathing and hand signals. Initial exercises in the beginner programme take place at a depth of 2–3 metres. The TD programme is available from age 8 and starts at 1–2 metres; the instructor accompanies the participant throughout. Depth and pace are chosen according to age, condition and programme restrictions. For participants under 18, parents or legal guardians sign the documents.
What is the daily schedule and when do we return?
Tour time — 09:00–15:00.
07:30–09:00 — guest pickup at boarding points.
09:00 — departure to sea.
09:30 — breakfast.
11:30 — first dive.
13:00 — second dive.
14:00 — lunch.
15:00 — return.
The tour page states a total underwater time of 1 hour 20 minutes for the two-dive programme. Your participation programme is agreed when booking.
What is included and what facilities are available on board?
Hotel pickup and return transfer, diving and snorkelling equipment, a light breakfast and a full lunch on board, including vegetarian dishes. The two-dive programme visits two different sites around Phu Quoc’s southern islands; snorkelling visits two islands. Russian- and English-speaking instructors with 6–15 years of experience, a briefing and safety training are included. The boat has life-saving equipment, a crew trained in first aid, two toilets with showers and an upper deck with sun loungers. Optional diver insurance is arranged separately on the day of the tour.
What should I bring and tell you before the trip?
Bring sunglasses, sunscreen, a towel, a hat and water shoes for snorkelling. Participants complete a medical questionnaire before diving. Please tell us about any health limitations or special needs before booking so that participation can be agreed in advance.
How do I book and pay for OK Diving Tour?
Contact the OK TOUR administrator with your date, number of participants, children’s ages, diving experience and hotel. The tour page provides for prepayment of 50% or 100%; the balance is due the day before the tour or at the port on the day of departure. Card payments and cash in VND or USD are listed. The administrator will confirm the payment method and selected programme.
What are the cancellation and refund terms?
Cancellation more than 72 hours before departure — 100% refund. Between 48–72 hours, 50% is refunded if paid in full; a 50% deposit is non-refundable. Less than 48 hours before departure or a no-show — no refund. If the organiser cancels, rescheduling is offered, or a full refund if the new date is unsuitable.
What should I know about boarding and bad weather?
Departure depends on the weather and decisions by public authorities. Guests who are heavily intoxicated may be refused boarding without a refund. If you are 5 minutes or more late, the transfer leaves; you may reach the port independently at your own expense. Missing the boat’s departure does not qualify for a refund.
Any questions left?
We will help you choose a tour and arrange the details of your trip.
OK TOUR · PHU QUOC · +84 38 5823 141
